At AL-INSAF, we strive to provide high-quality IT courses to help you succeed. However, if you are not satisfied with your purchase, we have a transparent refund policy in place. Please read the following terms carefully.

1. Eligibility for Refund

We offer refunds under the following conditions:

• Refund requests must be made within 7 days of purchase.
• The course progress must not exceed 20% of the total content.
• No refunds will be issued for completed courses.

2. Non-Refundable Items

• Course purchases made during special discounts, promotions, or bundled offers.
• Certification fees, downloadable resources, or personalized mentoring services.
• If the refund request violates our Terms of Service or is found to be fraudulent.

3. How to Request a Refund

To request a refund, follow these steps:

1. Email us at atmunna.official@gmail.com with your order details.
2. Our team will review your request and respond within 3 business days.
3. If approved, the refund will be processed to your original payment method within 7 days.

4. Course Cancellations

If a course is canceled by AL-INSAF, you will receive a full refund or access to an alternative course.

5. Contact Us

For any refund-related inquiries, feel free to reach out to us at atmunna.official@gmail.com

We are committed to ensuring a great learning experience for all our students!